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Terms & Conditions

IMPORTANT  INFORMATION   AND  LIMITATIONS

All Gemtrue reports are printed on original paper with the logo of Gemtrue.Each report issued in watermarked paper contains on original hologram.The paper used also carry some confidential features which are not exposed here due to some security reasons any corrections or altertions by any person in Gemtrue report in any from shall not be accepted by Gemtrue because a gemstone can be treated Modified or re-cut to enhance its colour and clarity at any time after the issue of this report.The identification features mentioned in the Gemtrue report includes colour,photographic image,measurement,weight and opinion on the authenticity and treatment.The Gemtrue report is not a guarantee or an appraisal of the gemstones described there in the photographic image printed on the report.it may differ from its physical appearance.determition of authenticity is based on the physical ,optical and chemical properties and internal characteristic (e.g.inclusion and growth structures)using standerd gemological instruments.The conclusion on the authenticity and treatment of gemstone is an opinion of the laboratory based on the direct comparison of the findings with those obtainedfrom the analysis of reference materials as well as those literatures which are publised in the technical journals or gemology.The Gemtrue examines  the gemstones/goods on the request of the cline to issue an identification report for the goods deposited by him/her for testing on the acceptance of The terms & conditions of Gemtrue.at the time of examination,The tests which are not useful or applicable for the identification are not performed. All necessary precautions are taken by the Gemture during examining the goods deposited by the client.The refore Gemtrue or any of its employee will not be held responsible for any loss or damage if happens during the examination.gemtrue will not be held responsible for any consequences resuling from incomplete or erroneous data in the report such as errors in dimensions.weight,Measurement,typing errors,errores in the determination of the authenticity and errors in the Declaration of treatments.Gemtrue will not be held liable if any client,party,or The distributer shows or transfers the report of the gemstone issued by Gemtrue to any person,third party or a firm.Gemtrue is not responsible for possible dissimilarities and differences that could appear from repeated examinations or as a result of other method applied or The possible Inaccuracy due to the technical/mechanical errors of the equipment used,packed lot.The regular report does not indicate whether the stone has been treated or not to its present color by any process whatsoever,unless otherwise specified."on request"by the client.Report indicates the enhancement/treatment done on a stone on the said date and time.in diamond jewellery report,weight of diamonds and other color stone is estimated or described as per the customer"s declaration while submission.Gemtrue will not be held responsible for any varition.The packaging of the gemstone examined by Gemtrue is only for safety of the product.its does not cover any kind of Guarrantee/warranty.any dispute related to this report will be subject to the jurisdictions of jaipur courts only.

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